Privacy Policy

Effective Date: 1st March 2025

3J Hunter is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of personal data when you interact with our website:

  • Personal Identification Information: Name, email address, phone number, postal address, etc.
  • Technical Data: IP address, browser type, operating system, referring URLs, and other technical information collected via cookies.
  • Usage Data: Information about how you use our website, including pages viewed, time spent on the site, and other usage metrics.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, maintain, and improve our website and services.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To analyze trends and user behavior to enhance the user experience.
  • To send marketing and promotional communications (if you have consented to this).
  • To comply with legal obligations.

3. Legal Basis for Processing Personal Data

Under the UK GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have provided consent for us to process your data (e.g., for receiving marketing communications).
  • Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., providing the services you requested).
  • Legal Obligation: Where we are required to comply with legal obligations (e.g., tax reporting or regulatory compliance).
  • Legitimate Interests: Where we have a legitimate interest in processing your data, such as improving our services, preventing fraud, and ensuring the security of our website.

4. Data Retention

We retain your personal data for no longer than is necessary for the purposes for which it was collected. This may include:

  • As long as required to provide services.
  • As required by law for accounting, tax, and legal purposes.
    For a reasonable period after the end of your relationship with us for administrative purposes.
  • When your personal data is no longer required, it will be securely deleted or anonymized.

5. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restriction of Processing: You can request us to limit how we process your data under certain conditions.
  • Right to Data Portability: You can request a transfer of your data to another service provider in a machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain situations, including direct marketing.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw consent at any time.
  • To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to remember preferences, track usage patterns, and improve functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain features on our website.

For more information on our use of cookies, please see our Cookie Policy.

7. Third-Party Services

We may share your personal data with third-party service providers who assist us in operating our website or providing services. These may include payment processors, email marketing platforms, or website analytics providers. We ensure that these third parties comply with data protection laws and handle your data securely.

We may also disclose your personal data when required by law, such as to comply with a legal obligation, protect our rights or the safety of others, or during a legal dispute.

8. International Transfers

We do not transfer your personal data outside the UK unless necessary for the performance of services you have requested. If we transfer your data outside the UK, we will ensure that appropriate safeguards are in place, such as the use of standard contractual clauses or other legally recognized mechanisms.

9. Security

We take the security of your personal data seriously and use reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

10. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect or process personal data from children. If we learn that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete that information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: vicki.white@3jhunter.com
Address: 3J Hunter Limited, Coruisk Dennistoun Road, Langbank, Port Glasgow, Scotland, PA14 6XH